Red Botanicamo

SKU
SH001
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$99.00
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Size & Fit Guide
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  • Recycled Materials

Feminine and versatile, these flats are perfect for slipping on with any outfit for any occasion.These v-shaped flats are crafted with a bold contrasting design and features a timeless silhouette with a comfortable feel.

  • Round-toe flats
  • Heel Height: 1cm
  • Knit upper made from plastic bottles
  • Natural latex foam insole
  • Carbon-free rubber outsoles
  • Packaging with 100% recycled cardboard
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Orders

How do I track my order?

To cancel the order, please contact our customer service as soon as possible. If the product has been shipped or you have received a shipping confirmation email, the order status cannot be modified.

Can I cancel or change my order?

In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.

Payment

What payment methods can I use with my order?

Currently, we provide two types of payment: PayPal and Credit Card.

Is it safe to purchase items on shoeknows.com?

Absolutely! it is safe to shop at shoeknows.com. All your personal information and credit card will be encrypted. Before confirming the transaction, our payment department will check whether there is fraud in each transaction to ensure your safety.

When will I be charged?

As soon as an order is completed, a payment authorization will be automatically made to verify the validity of a card and any available funds. However, the order amount will not be debited at this stage; any amounts will be debited when the item(s) is shipped, and an email confirmation of this shipment will be sent to you.

Shipping

What shipping methods are available, and how much does shipping cost?

We only offer standard shipping at the present. All standard shipping is free.

Do you ship internationally?

Yes! We currently ship to most countries in the world. You can double-check on the shipping page. If you can't select your country on the shipping page, kindly send us an email and we'll do our best to get you a pair to you.

How can I track my order?

We will send you a shipping confirmation email with your tracking number as soon as the order is sent.

How long will it take to get my order?

Processing time usually takes between 1-2 business days but may take longer due to a high volume of orders. Shipping time also can vary from region to region, but delivery will occur within approximately 1-2 weeks. For more information, please visit our shipping page.

How do I change my address once an order has been placed?

Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Returns and Exchanges

What conditions need to be fulfilled to return an item?

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles) and in their original packaging.
  • Your return request can be achieved for the issues on quality, size and color only.
  • Your return request is submitted within 14 days of receiving your original order.
Please note:

- Any orders that have already been packed or shipped cannot be canceled.

- No returns can be made on products sold at discount or clearance.

- SHOEKNOWS is not responsible for the return process.

- SHOEKNOWS reserves the right to refuse returns that do not meet these criteria.

How do I return an item?

We currently only provide online returns.

Follow these steps to return an item:

Step1: Fill in the order number and email address on the returns & exchanges

Step2: We will send you a return address and the relevant information.

Step3: Prepare your package and pack your merchandise and all its contents (including box and dust bags) securely.

Step4: Deliver your package. Make sure you get a receipt and code for tracking your parcel online.

We'll pop you an email as soon as your return has been processed.

How long does a refund take to process?

Once your return is received, it will be thoroughly inspected following our Returns Policy. Please allow us 2 working days to process your request.

Once accepted, you will receive an email confirmation of your return and refund.

The time it will take for the refund to post to your bank account, PayPal account or credit card varies.

How long does a refund take to process?

We do not currently offer a pre-paid shipping label. We will refund the return shipping charges according to the following conditions.

Do you offer exchanges?

Our exchange process is currently under construction. To exchange an item, please follow the return procedures listed above and place a new order online for your replacement item.

Coupon

How to get a coupon code?

Subscribe to our newsletter and you can get a $5 off coupon. The coupon code will be automatically sent to your email and your SHOEKNOWS account. Please note: the coupon code is only valid for 7 days.

How to use a coupon code?

  • If you have not registered, please go to your subscribed mailbox to find the coupon code and copy it. Then, go to the shopping cart page, paste the code in the discount bar and click Apply.
  • If you already have a SHOEKNOWS account, simply log in. You can easily select the coupon codes in your account when you click the discount bar at your shopping cart.

What if I have a question that hasn’t been answered above?

We are always happy to help you with any queries you may have. Please just contact us.

Email us: [email protected]

Buy 1 Pair = Recycle 8 Plastic Bottles

Plastic-Bottles-Made Uppers

Plastic-Bottles-Made Uppers

Our factory sources discarded and usable plastics and then chips and extrudes them into threads.

Natural Latex Insole

Natural Latex Insole

Crafted with softer natural latex foam derived from rubber resin with no extra wasted materials.

Carbon-free Rubber Outsoles

Carbon-free Rubber Outsoles

Highly elastic and flexible feel as well as for a minimum carbon emission.

Recycled Packaging

Recycled Packaging

All of our packaging is created using 100% recycled cardboard.