We are totally committed to protecting the privacy of our site visitors and customers, and will not disclose information to third parties except where it is part of providing a service. For example, arranging shipping, carrying out credit and other security checks, customer research and profiling or where we have your express permission to do so.
We will not disclose your name, address, e -mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post or telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of our emailing list.
All members may opt -out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue receiving marketing from us and/or selected third parties, you may opt- out by visiting Your Details in your SHOEKNOWS account. You may also click on the "unsubscribe" link in any email communications from us.
What are Cookies?
A cookie is a small information file that is sent to your computer and stored on your hard drive. If you have registered with us, then your computer will store an identifying cookie to save you time each time you come back to SHOEKNOWS.com by remembering you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
We may disclose aggregate, anonymized statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and embedded in the site. Both the cookies and embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. SHOEKNOWS uses and stores this information to help improve services for our users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.
Protecting your security
We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.
Disclosures of your information
We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:
in the event that it sells or buys any business or assets; if or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Third party sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies . Please check these policies before you submit any personal data to these websites.
Checking your Details
If you wish to verify the details you have submitted, you may do so by contacting us via email. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action we take in response to a request from someone using your email and password. We strongly recommend that you do not use your browser's password memory function as it might permit others using your terminal to access your personal information.